About Steven Boller

I'm a musical marketer who loves to learn. I manage the Bottom-Line Performance Lessons on Learning blog and Knowledge Guru Learning Game Design blog.

The Blended Learning Approach to Customer Training (Free Webinar)

The Blended Learning Approach to Customer Training (Free Webinar)

What makes customer training effective? And how do you design solutions that help customers not only use your product, but master it? This past June, we shared a case study on customer training in partnership with one of our clients, Roche … Continue reading

Bottom-Line Performance, ExactTarget Marketing Cloud Win Brandon Hall Award for “MobileConnect Guru”

Bottom-Line Performance, ExactTarget Marketing Cloud Win Brandon Hall Award for “MobileConnect Guru”

Bottom-Line Performance and the ExactTarget Marketing Cloud won a coveted Brandon Hall Group bronze award for excellence in the Best Use of Games and Simulations for Learning category. BLP and ExactTarget’s win was announced on September 10th, 2014. The winners are … Continue reading

The Corporate Learning Starter Pack (Free Download)

The Corporate Learning Starter Pack (Free Download)

The status quo is no longer working in Learning & Development. Rapid authoring, agile learning design, game-based learning platforms and mobile have made their way into our field, along with other innovations. Stakeholders who understand the impact training can have … Continue reading

Learning Solutions and Your Product Launch: The Secret to Success (White Paper)

Learning Solutions and Your Product Launch: The Secret to Success (White Paper)

Your product might be ready to launch, but what about your sales and support reps? A slick launch meeting is not enough for them to really know your product, and a quick skim of your marketing collateral is not the ideal … Continue reading

Excellence in Customer Training: A Roche Case Study

Excellence in Customer Training: A Roche Case Study

Is your training a cost center or a competitive advantage? In markets where the products being sold are highly complex, customer training is essential to help make the sale and retain customers. Teaching someone how to use your product effectively … Continue reading

The Science of Remembering: Strategies for Long-Term Retention (Free Webinar)

The Science of Remembering: Strategies for Long-Term Retention (Free Webinar)

Employees are required to complete a lot of training during the year, so much so that it is simply impossible for them to remember everything that is asked of them. Sharon Boller spoke to these challenges in her recent white … Continue reading

What Will Corporate Learners Remember from your Training?

Click the image to download the white paper

This is an excerpt from Sharon Boller’s newest white paper, When Remembering Really Matters: Learning Strategies for Long-Term Retention. The white paper includes eight strategies to improve learning and remembering. Here is Part 1: How confident are you that learners really remember what … Continue reading