Bottom-Line Performance

Happy Friday! I’ve read so much this week that peaked my interest, I wanted to pass along a sampling of some of my favorites:

1. Is Google Making Us Stupid? This article in the Atlantic Monthly speculates that the skimming that we now count as reading is affecting our ability to be deep thinkers. Are we becoming “pancake people”, spread wide, thin, and fluffy in the middle? I’m not sure, but I do know what I’ll be making for Saturday breakfast!

2. I’m always a sucker for a well-designed graphic learning bite. This example from Jonathan Jarvis is great. (And even makes it a little less depressing!) Remember, eLearning doesn’t have to be complicated to be effective!

3. The Department of Justice recently conducted a sneaky experiment to see how many of their employees would be sucked in to a phishing scam and actually give their personal information. Read about it on Cathy Moore’s blog. Now, I can just imagine the uproar that caused within the organization – it doesn’t exactly build trust in the leadership! BUT…a similar type of experience could easily be created within the safer environment of an eLearning course to create some powerful learning.

My final thought for the day -  I have had several clients recently be suprised by our flexibility and willingness to discuss their questions and requests. While occassionally we need to stick to our guns, most often we can accomodate their needs. It worries me that being open and flexible is now a suprising in the consulting world! “Always render more or better service than is expected of you, no matter what your task may be.” (Og Mandino)