Trainers: Don’t Forget to Coach!

It’s been many years now since my son learned to drive, but I still recall the first time he got behind the wheel with his learner’s permit to take the family on an outing. The destination was one he was familiar with. I calculate that he’d been a passenger in a car going to that […]


Subject Matter Experts vs Learning Experts: What’s the Difference?

We often talk to organizations that are trying to start fresh. They’ve outgrown the tried and true training approaches of yesterday and are ready for something different. They are confronted by a “new normal” in their industry that has changed the game entirely: the regulatory environment has shifted, competition is on the rise and learners must be […]


What Will Training Really Fix?

“We need training on _____” As a company that creates custom learning solutions, many of our conversations start something like this. A client comes to us with a specific need, a deadline and maybe even an idea of what needs to be produced. It’s our job to find out what the real story is. In […]


Why “70:20:10” Is Not Enough

In a recent article, Bill Brandon speculates that we’ve hit a tipping point in the workplace. Learning demands placed on workers have exceed workers’ capacity to meet them. In other words, we are inundating today’s workers with training and asking them to complete all of it while still maintaining high levels of productivity. This really struck a […]