2019 Learning Trends Report

We used the results from our Learning Trends Survey to create our 2019 Learning Trends Report. Our goal was simple: assess the learning landscape for 2019. We wanted to find out what knowledge and skills trainers find most important for their learners. We also wanted to discover what challenges they face when providing training. Finally, we wanted to know how they plan to deliver training in 2019.

We had 256 respondents from a wide variety of industries and many thoughtful responses to the open-ended questions. This report presents and summarizes the results. Then, we offer five takeaways from the data.

Access the report

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What's in the report?

We asked survey participants 11 questions:

  1. How often do you include target learners in your training DESIGN process?
  2. When you include target learners in the training design process, which of the following methods do you use?
  3. How often do you include target learners in your training DEVELOPMENT process?
  4. When you include target learners in the training development process, which of the following activities do they participate in?
  5. What methods will you (or your organization) use to deliver training in 2019?
  6. What learning trend(s) or new training delivery method(s) are you most excited about for 2019?
  7. What emerging learning trends are you most excited about beyond 2019?
  8. What knowledge and/or skills do your target learners need to have to be successful in their jobs?
  9. What challenges do YOUR LEARNERS face that makes it difficult for them to build the knowledge/skills they need to be successful?
  10. What challenges do YOU face when you try to help these learners build the necessary knowledge/skills?
  11. Finally, if you could improve one thing about learning & development and/or training at your organization in 2019, what would it be?


Sharon Boller is CEO and president of Bottom-Line Performance (BLP), a learning solutions firm she founded in 1995. Sharon has grown BLP from a single-woman sole proprietorship to a $4M+ company with 36 team members. Under her direction, BLP created the Knowledge Guru learning game platform, which has received numerous industry awards, including a Brandon Hall ‘Gold’ Award for best innovation in gaming and technology (2014). Sharon is a frequent speaker at industry conferences and co-teaches learning game design workshops with Karl Kapp for ATD and eLearning Guild events. Sharon and Karl’s new book, “Play to Learn: Everything You Need to Know About Designing Effective Learning Games,” was released in Spring 2017 by ATD Press. Sharon earned an MS in Instructional Systems Technology from Indiana University.

Steve Boller is the Director of Marketing and Business Development at Bottom-Line Performance. In this role, he helps organizations define the outcomes they need to drive from their workplace learning programs and determine the right mix of solutions to meet their needs. He authors BLP’s annual Learning Trends Report and has authored over 150 educational articles both online for eLearningIndustry.com and in print for the Life Science Trainer and Educator Network’s Focus on TrainingMagazine and ATD’s TD Magazine. Steve has delivered webinars for Chief Learning Officer Magazine and Training Magazine Network as well as presented at conferences such as ATD International, ATD TechKnowledge, Training Magazine, the LTEN Annual Conference and DevLearn. Steve is also the product owner of Knowledge Guru®, a game-based training reinforcement platform that has won five Brandon Hall Excellence Awards, including two “Gold” distinctions.

About Bottom-Line Performance

Since 1995, BLP has helped organizations create the right learning solution. Whether you have a complex problem to solve, product to launch, or process to implement, our in-house team partners with you every step of the way to design for your desired outcome and develop the right mix of tools: web and mobile apps, eLearning, serious games and gamification, video, and highly interactive instructor-led training to name a few. The end result? Award-winning solutions that solve problems, inspire people to act, and help people learn.

We are also the creators of Knowledge Guru®, a training reinforcement platform that uses adaptive learning, game-based learning, and microlearning to increase knowledge retention and improve performance.

Great instructional design is at the heart of what we do.