Login credentials are an important part of protecting our security. But they can also create a series of hurdles in an otherwise smooth workflow.

How streamlined could our learning process be if we were to remove these hurdles? Take a moment to imagine a world in which everything your learners use is connected with a single sign-on.

Your learner opens her work device and, as usual, is prompted to enter her login credentials to access the company Intranet. When she opens Microsoft Outlook, she is logged in automatically. She is able to pull up the email she needs without having to pause to remember her password.

Throughout the day she is able to switch between dozens of apps and web platforms without ever having to enter an additional login. With such effortless transitions between each tool, she is able to take full advantage of every resource at her disposal.

We often try to provide our learners with a variety of resources that they can turn to based on their needs. However, when they are required to use a new username and password each time they get access to a new learning tool, this creates a large barrier to access. The goal of single sign-on authentication is to remove this barrier.

What Is Single Sign-On (SSO)?

single sign-on

Single sign-on authentication is a powerful tool that works behind the scenes to help you effortlessly access every website and application you need with a single login.

Think of this initial set of login credentials like a master key that can open every door in the building. With this master key, your learners no longer have to mentally drag around hundreds of login combinations and waste time trying to remember which key opens which lock.

Why Should You Adopt Single Sign-On in 2019?

1. Increase Adoption and Engagement

It’s extremely frustrating when you have created a great learning tool but your analytics show low adoption rates. The reality is that each time you create a site with a login, you are creating a barrier to usage. Users may give up on using apps at all if they keep having to spend time digging up passwords.

By removing this barrier, SSO can not only improve adoption but also increase user engagement by making it easier for learners to access resources in their moment of need.

2. Leave More Time for Learning

It’s already hard getting employees to complete training or access learning content in the midst of busy schedules. Login barriers only make this harder.

The ability to have one-click access to every application improves the user experience. It leaves more time and energy for learning. We may not think of entering login credentials as a time-consuming task, but when learners need to use 15 different applications throughout the day, that time adds up.

SSO also eliminates the time wasted dealing with password-related problems. Every forgotten password creates a burden for users, who may not be able to progress until they receive support. Minimizing these frustrations leaves more time in the day for learning. Learners can simply open their device and get started without unnecessary delays or confusion.

3. Seamless Connection Between All Applications

SSO allows for full integration of learning resources by bridging the gap between the different applications that learners need. Learners are more likely to be motivated and engaged when learning resources feel accessible and interconnected. Users can also learn more efficiently when switching between applications is effortless.

4. Easy Implementation

One of the best reasons not to put off single sign-on is how easy it is to implement. There are a number of different ways to work SSO into your current setup. Here are examples of three different ways we have implemented convenient single sign-ons in the past for our clients:

  • SSO with popular online services: We have created single sign-ons that connect with a Google, G Suite, or Facebook account.
  • Salesforce with SSO: We have created a single sign-on that allows users to log into their Knowledge Guru account using Salesforce.com.
  • Enterprise Systems with SSO: We have provided both desktop and mobile access by creating custom connections between our Knowledge Guru platform and our clients’ existing authentication systems.

5. Increases Security

Login credentials exist to protect us. But the challenges of keeping track of dozens of passwords lead users to develop poor password habits and potentially compromise their security. When users only have to remember one password, they are more likely to put effort into creating one that is strong and confidential.