Many learning professionals plan training initiatives without consulting the people they’re planning them for. They fail to consider the entire learning experience from start to desired end point. As a result, they don’t know what might make an experience magical for someone… or what could make it utterly miserable.

In many cases, they have no idea what the people they are planning for are thinking, feeling, seeing, hearing, or doing on a daily basis. This makes it incredibly difficult to achieve a desired outcome that meets both the needs of the business and the needs of the learner. As a result, the desired business outcome is often not achieved.

Instead, many trainers focus on what they need to communicate or get people to do. This is where design thinking comes into play and our new Design Thinking eBook can help. It’s written by BLP President, Sharon Boller, and BLP Instructional Design Manager, Laura Fletcher.

What is the Design Thinking?

Design thinking is a human-centered approach to solving problems. It has been used since the 1960s to resolve massive human challenges as well as to design software solutions and consumer products.

Design thinking assumes we won’t design the solution to a problem the right way on the first go. We need to iterate. It also assumes the target user should play a role in designing the optimal solution.

What Does Design Thinking Look Like in L&D?

Design thinkers are all about experiences – and they know experiences are more than events. They are journeys with a starting point and an ending point. Your goal as a designer is to keep learners moving through the journey by meeting their needs and providing value at each step along the way.

You may “force” a learner to a point… but you won’t get them to complete the journey if it is poorly designed. In other cases, you unintentionally might have designed an incomplete journey. You took the learner halfway and never finished building the road.

So how exactly can you complete the journey?

This eBook is designed to help you get there. It introduces a variety of design thinking tools to help you create a meaningful learning experience that adds value for learners while achieving business outcomes. It explains what design thinking is, how it can be used to craft learning solutions, and five design thinking tools that can get you started with a design thinking approach.

You can download the eBook below.

Download eBook